Terms and Conditions

1. Introduction

Welcome to Claudia Hairstylist (“Company”, “we”, “our”, or “us”). These Terms and Conditions govern your use of [https://claudiahairstylist.com/] (the “Website”) and the services provided by Claudia Hairstylist.

By accessing our Website or booking our services, you agree to these Terms and Conditions. If you do not agree, please do not use our Website or services.

2. Services

Claudia Hairstylist offers professional hairstyling and beauty services, including but not limited to haircuts, coloring, and styling.

• Appointments: Bookings can be made through our Website, by phone, or in person.
• Availability: Appointments are subject to availability, and we reserve the right to reschedule if necessary.

3. Booking, Cancellation, and Refund Policy

a) Bookings

• You must provide accurate information when booking an appointment.
• A confirmation email or message will be sent once your booking is confirmed.

b) Cancellations & Rescheduling

• Cancellations must be made at least 24 hours before the appointment.
• Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.
• If you fail to attend your appointment without prior notice, you may be refused future bookings.

c) Refunds

• Payments for completed services are non-refundable.
• If you are dissatisfied with a service, please contact us within 48 hours, and we will assess the issue.

4. Pricing & Payments

• All prices are displayed on our Website and are subject to change.
• We accept cash, credit/debit cards, and online payments.
• Full payment is required at the time of service unless stated otherwise.

5. Client Responsibilities

• Arrive on time for your appointment to avoid delays.
• Inform us of any allergies or scalp conditions before treatments.
• Provide accurate personal details for booking and communication.

6. Website Use & Intellectual Property

• All content on our Website, including images, text, and logos, is owned by Claudia Hairstylist and is protected under copyright law.
• You may not copy, distribute, or reproduce any content without permission.

7. Limitation of Liability

• We are not liable for any indirect or consequential damages resulting from the use of our services or Website.
• While we take every precaution to ensure a safe experience, we are not responsible for allergic reactions or adverse effects unless caused by negligence.

8. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services after any changes indicates acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.